Legal
Effective date: 20 October 2026 Read how KICO Coffee Tools handles website inquiry and contact information, and how to make a privacy request.
Privacy notice
This notice explains how personal information is handled when you contact KICO Coffee Tools through this website.
The KICO Coffee Tools website is operated by JIANGMEN KICO HOUSEWARE CO.,LTD. Our contact location is Jiangmen, Guangdong, China. For a privacy question, email info@kicohouseware.com or call +86 132 2695 7702. This notice covers information provided through this website and the contact methods displayed on it.
The website inquiry form asks for your name, email address, topic and message. Your message may also include a company name, telephone number, destination, product requirements or other information you choose to send. Provide only information relevant to your request. Avoid including payment card details, identity documents or other sensitive personal information in a general product inquiry. If you contact us by email, telephone or WhatsApp, the information available to us depends on the service you use and the details you provide.
We use inquiry information to understand your requirements, answer questions, prepare a quotation and communicate about the request. If a discussion leads to an order, relevant information may also be used to administer that order. The information needed depends on your request. Without a way to contact you or enough product information, we may be unable to respond or prepare an accurate quotation.
The website is provided through AllinCMS. Information submitted through its inquiry form is received and stored by the platform. Website delivery also uses content delivery and asset hosting services. Communication and website service providers may process information as part of providing their services. A provider handling website delivery is not necessarily a provider that receives the contents of an inquiry. Email and WhatsApp are separate communication services. Review the privacy notice of the service you choose to use.
Visiting the website involves requests to the website and its delivery services. Those services handle connection information needed to deliver the pages and resources you request. Google Analytics and Google Tag Manager have not been configured in the website setup reviewed for this notice. This statement does not mean that the website or its service providers never use technical logs, browser storage or service measurements.
KICO is based in Jiangmen, Guangdong, China. Your inquiry is communicated to KICO for review and follow-up. The platform and communication services involved may process information in other locations. For a question about the services involved in your inquiry or the location of processing, contact info@kicohouseware.com.
We determine retention by the time needed to handle an inquiry, follow up on an active discussion, administer a resulting order and meet applicable record-keeping or legal requirements. These purposes may require different retention periods. When information is no longer needed for those purposes, it is deleted or anonymized, subject to applicable legal requirements.
Email info@kicohouseware.com if you want to ask what inquiry information relates to you, correct inaccurate information, request deletion or raise a concern about its use. Include enough information to identify the relevant inquiry. The rights available to you depend on applicable law. They may include access, correction, deletion, restriction, objection or portability. Where processing relies on your consent, you may withdraw that consent. You may also have a right to complain to the relevant data protection authority. We may need information to verify that a request relates to you before disclosing or changing personal information.
When this notice changes, the current version and its effective date will be displayed on this page. For questions about a change or about your inquiry, contact info@kicohouseware.com.
